Privacy Policy

Effective Date: January 11, 2025

At Luxfire Hearths, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase products from us.

1. Information We Collect

We may collect personal information from you when you:

  • Visit our website: https://luxfirehearths.com/
  • Make a purchase or create an account
  • Subscribe to our newsletter or other communications
  • Contact us for customer support

The information we may collect includes, but is not limited to:

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers)

2. How We Use Your Information

The personal information we collect is used to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send promotional emails and updates (if you have opted in)
  • Improve our website and product offerings
  • Comply with legal obligations

3. Data Protection and Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and processed securely through trusted third-party providers. We do not store your payment details on our servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service providers (such as shipping companies) to fulfill your orders
  • Payment processors to handle transactions securely
  • Legal authorities if required by law

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our site.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving marketing communications
  • Request a copy of the personal data we hold about you

If you wish to exercise any of these rights, please contact us at info@luxfirehearths.com.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Luxfire Hearths
Street: 6582 Aspenwood Rd, South Haven, Minnesota (MN)
Phone: (320) 398-7295
Email: info@luxfirehearths.com